Any questions?

What should I expect after I join Tempo?

1. We send you your Tempo: Once you join, we ship your Tempo home gym. Your monthly membership begins when it’s delivered and repeats every month that you are a member on that day.
2. Start working out: Choose from your custom plan or our more than 2,000 guided live and on-demand classes with real-time guidance.
3. Stay motivated and make progress: Track your workouts and adjust your plan anytime in the Tempo app or by messaging your coach. 

What makes Tempo membership different?

Tempo provides the most effective training, at home. Lift smarter, train more efficiently, and easily track progress for one monthly price and no long-term contract. Working out with Tempo doesn’t require drilling holes in your walls, scheduling a delivery, or purchasing a separate membership.

Can I use an Android or Apple iPad with the Tempo Move?

No, Android and Apple iPad are not supported at this time.

How does the 30-day trial work?

From the day your Tempo is delivered, you have 30 days to fall in love with Tempo or cancel your membership. Get a full refund if Tempo is not for you, including the cost of your first month of membership. Email hello@tempo.fit to start the return process.

How do I return a Tempo home gym?

You can return your Tempo home gym within your 30-day trial period. Here are the basics of returning the Tempo home gym:
1. Keep the packaging: Hold onto the original packaging when you receive your Tempo. Otherwise, purchasing new packaging may be required to ensure the Tempo does not get damaged during shipping.
2. Contact member support: Email hello@tempo.fit to start the return process. They’ll send your return slip if you are eligible.
3. Package with care: When placing all items back in the packaging, separate the equipment accordingly. You can work with our member support team to get everything packed.
4. Ship using FedEx: You can drop it off at a FedEx location for free or schedule a pickup by FedEx at your own expense.